Last updated on 4 July 2018
We collect information about you when you:
visit our website;
register an account with us or access Blokur Services;
take part in customer surveys or questionnaires; or
contact us e.g. in writing, via email, via your account or by calling us.
We may supplement the information we collect about you with information we receive from other sources, for example, public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.
When using our website, our servers may keep an activity log unique to you that collects certain administrative and traffic information including: source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and type of browser used. Whenever you log in, we may associate that information with your account.
To use certain functions on the service you need to register for an account. When you register your account you need to submit personal information, including your real name, email address and a password. Your password is used to protect your account from unauthorised access. It should be at least 8 characters long. You should never share your password. If you think that your password has been compromised, please contact us.
Cookies are text files containing small amounts of information which are downloaded to your computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.
Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
You can find more information about cookies at www.allaboutcookies.org.
A list of all the cookies used on the website by category is set out below.
These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like notifications and chat support cannot be provided.
Performance cookies These cookies collect anonymous information on the pages visited. By using the website, you agree that we can place these types of cookies on your device. These cookies collect information about how visitors use the website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.
Functionality cookies These cookies remember choices you make to improve your experience. By using the website, you agree that we can place these types of cookies on your device. These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as notifications and chat support. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites
Targeting or advertising cookies These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.
If you have any feedback or questions about our policy, or if you don’t think that we are complying with this policy, please refer to our help pages or contact us.